Terms & Conditions
万利行 Everyday Oriental Food
1. Orders and payment
Once you place an order on our website or app we will confirm it and start picking. The total shown at checkout is the amount you pay, and the payment methods offered at checkout are the ones we accept.
2. Delivery area and minimum order
We deliver only to addresses within our delivery area. The minimum order value and delivery charge are calculated at checkout. If your address is outside the area or your basket is below the minimum, checkout will tell you.
3. Out-of-stock items and substitutions
Items can run out. If one does, we will try to substitute a similar product, or remove it from your order and adjust the total. You can also contact us to have it refunded instead.
4. Returns and refunds
If an item arrives damaged, is not what you ordered, or is clearly spoiled, contact us as soon as you can with a photo and we will replace or refund it. For fresh and frozen food, please tell us on the day of delivery.
5. Allergens
Ingredient and allergen information is as printed on the product packaging. If you have a food allergy, always read the label before eating. Descriptions on the website are a guide only.
6. Alcohol and age limits
You must be 18 or over to buy alcohol. We may ask for valid ID on delivery or collection, and we can refuse to hand over alcohol if we cannot confirm you are 18 or over.
7. Contact us
If you have any question about an order, contact us using the phone number or email below.
Phone: +44731234890
Email: wlhfood@gmail.com